Privacy Policy

Effective Date: September 11, 2025

App Name: Prerana

Country of Service: India only

Prerana ("we", "our", or "us") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application available in India.

1. Information We Collect

Personal Information:

When you register or log in, we may collect your name, email address, and login credentials if you sign in via Google or email and password.

Automatically Collected Information:

We may collect limited technical data such as device information, IP address, and usage statistics through Firebase Analytics.

Remote Configuration:

We use Firebase Remote Config to provide updated features and improve app performance.

2. How We Use Your Information

  • To provide and manage your account and access to educational content.
  • To authenticate and secure your login (Google Sign-In or Email/Password).
  • To improve user experience through analytics and remote configuration.
  • To send important updates, only when necessary.

3. Data Sharing and Disclosure

  • We do not sell, trade, or rent your personal data to third parties.
  • We may share information only with trusted service providers (e.g., Firebase by Google) to operate the app effectively.
  • We may disclose information if required by law or legal process.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time (see Section 7).

5. Data Security

We use secure methods (such as Firebase Authentication and encryption protocols) to protect your personal information. However, no method of electronic storage or transmission over the Internet is 100% secure.

6. Children's Privacy

The app is intended for teachers and students above 13 years of age. We do not knowingly collect data from children under 13. If you believe a child has provided personal data, please contact us immediately.

7. Your Rights

  • Access & Correction: You may update or correct your personal information via the app.
  • Delete Account: You can request account deletion anytime at Delete Account.
  • Opt-Out: You may opt-out of analytics tracking by disabling it from your device settings (Google settings).

8. Third-Party Services

We use trusted third-party services such as:

  • Firebase Authentication (Google & Email login)
  • Firebase Analytics (usage insights)
  • Firebase Remote Config (feature management)

These services may collect limited information as described in their respective privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date."

10. Contact Us

If you have questions, concerns, or requests regarding your data, please contact us:

  • Email: lulusahululu@gmail.com
  • Help & Support: https://prerana.lulusahu.in/contact